All Fees at the Clinic are charged according to UK health insurers rates for insured patients. This applies both to outpatient and surgical services.
For self funding UK patients the outpatient fees are £250 for Birmingham and £300.00 for London for a new patient consultation and £200 Birmingham and £250.00 London for a follow up.
For self funding patients requiring surgical treatment all fees are quoted in writing in advance of surgery. The fees are based upon the complexity procedure and length of operation. Hospital fees are quoted separately by the various hospitals (also in advance) and vary between institutions. These are always higher than the clinicians fees.
Following your consultation you may need certain tests (such as blood tests or imaging, for example an X-ray, MRI or CT) to help us diagnose your condition. If the test is undertaken by the hospital and not by us, the fees for those tests will be determined by the hospital and charged to you or your private medical insurer separately. If there are any fees which we will charge in relation to any of the tests that you have, we will let you know what those will be.
Prior to your consultation you will need to provide us with your insurance details and also a pre-authorisation /claim number. The pre-authorisation/claim number will be given to you by your insurance company once you have called and authorised the consultation with them.
We also require a current mobile phone number and email contact. This information is for the purposes of communicating with you; supplying your clinical notes (with password) and for billing. We do not share this information with third parties.
The Clinic requires a patient to supply their credit card details in advance of consultation which are stored encrypted on a fully PCI / DSS compliant system. The card details are removed once treatment has finished and the account is cleared.
Please do not email your credit card details.
For insured patients all fees are due within four weeks of consultation / treatment date. In the eventuality of a policy excess/shortfall, any outstanding amounts will be collected from the credit card supplied and a receipt emailed to the registered address at that time. All patients will already have had a notification from their insurer of a shortfall and who they need to settle with.
If self-funding then payment will be charged to the registered card within 48 hours of review or treatment. Receipt will be emailed.